Terms & Conditions

Welcome to Sukabina! These Terms and Conditions outline the rules and regulations for using our website, www.sukabina.com. By accessing or using our website, you agree to comply with and be bound by these terms. Please read them carefully. If you do not agree with any part of these terms, you must not use our website.

Acceptance of Terms

By using our website, you affirm that you are at least 18 years old or are using the site with the consent of a parent or guardian. These Terms and Conditions, along with our Privacy Policy, govern your access to and use of our services.

Changes to Terms

Sukabina reserves the right to modify these Terms and Conditions at any time. We will notify you of any significant changes by posting the updated terms on this page, and the effective date will be updated accordingly. Your continued use of the website after such changes indicates your acceptance of the new Terms and Conditions.

Use of the Website

• Eligibility: You must be 18 years or older to create an account or make a purchase. If you are under 18, you may only use our site with the involvement of a parent or guardian.

• Account Registration:

  • To access certain features of our website, you may be required to create an account.
  • When creating an account, you agree to:
    • Provide accurate, complete, and up-to-date information.
    • Maintain the security of your password and account.
    • Notify us immediately of any unauthorized use of your account.

Product Information and Availability

• Product Descriptions: We strive to provide accurate descriptions and images of our products. However, we do not warrant that all information is accurate, complete, or error-free.

• Pricing: All prices are listed in the currency specified on the website and are subject to change without notice.

  • Price Changes: We reserve the right to correct pricing errors and adjust prices as needed.

• Product Availability: Products are subject to availability. We may limit quantities per order and discontinue products without notice.

Orders and Payment

• Order Acceptance:

  • Your order represents an offer to purchase a product. We reserve the right to accept or decline your order at our discretion.
  • Factors for declining an order may include product availability, errors in pricing, or fraudulent activity.

• Payment Methods: We accept various payment methods as indicated on our website. By providing payment information, you confirm you are authorized to use that payment method.

• Transaction Security: All transactions are processed through secure payment gateways, utilizing encryption technology to safeguard your financial information.

Shipping and Delivery

• Shipping Policy: Details regarding shipping options, costs, and timeframes are provided in our Shipping Policy section on the website.

• Estimated Delivery Times: While we provide estimated delivery times, they are not guaranteed. We are not responsible for delays caused by the carrier.

• Risk of Loss: Title and risk of loss for products pass to you upon delivery to the carrier. Once the package is with the carrier, we are not liable for any loss or damage.

Returns and Exchanges

• Return Policy: Our Return Policy details eligibility, timeframes, and procedures for returns and exchanges. Please review this policy before making a purchase.

• Restocking Fees: A restocking fee may apply to returned items, as specified in our Return Policy.

Intellectual Property

• Ownership: All content on our website, including text, graphics, logos, images, and software, is the property of Sukabina or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

• Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes. Any unauthorized use of our content is strictly prohibited.

User Conduct

You agree to use the website in a lawful manner and in accordance with these Terms and Conditions. You agree not to:

• Post or transmit any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content.
• Engage in any conduct that restricts or inhibits others from using or enjoying the website.
• Attempt to gain unauthorized access to any part of the website or its systems.
• Use any automated means (e.g., bots, scrapers) to access the website without our express written consent.

Limitation of Liability

To the fullest extent permitted by law, Sukabina, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the website or any products purchased from us, even if we have been advised of the possibility of such damages.

Disclaimer of Warranties

The website and all products and services provided through it are provided on an "as-is" and "as-available" basis without any warranties of any kind, whether express or implied. Sukabina disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the competent courts of Medan, Sumatera Utara, Indonesia.

Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

• Phone: (+62) 812 2596 5950
• Email: support@sukabina.com
• Mailing Address:
  Jl. Rotan No. 53
  Kota Medan, Sumatera Utara
  20112, Indonesia

Thank you for choosing Sukabina! We appreciate your business and look forward to serving you.